Logo for the Michigan Healthcare Human Resources Conference

April 20, 2017 - 7:30 a.m. to 4:30 p.m.
The James B. Henry Center for Executive Development, Lansing

The MHA Service Corporation and the Michigan Healthcare Human Resources Association are again partnering to present the 2017 Michigan Healthcare Human Resources Conference. This one-day conference provides an opportunity for Michigan human resources professionals to come together for professional development, continuing education and networking. Details for this year's event can be found below or by clicking the brochure button that follows.

2017 Michigan Healthcare Human Resources Conference brochure

Registration

Online Registration

Printable Registration Form

 

Schedule at a Glance

7:30 – 8:15 a.m.
Registration, Vendor Visits & Continental Breakfast

8:15 – 8:30 a.m.
Opening Remarks

8:30 – 10 a.m.
Keynote Presentation – Courageous Leadership: HR Leadership’s Role in Accelerating Results in Challenging Times
Chip Madera, certified speaking professional, Chip Madera Productions, Inc., Celebration, FL

10 – 10:30 a.m.
Morning Break – Vendor Visits, Networking & Refreshments

10:30 – 11:45 a.m.
General Session – The Trump Administration: Regardless of your Personal Position, President Trump is Driving Now. What has Happened, What is likely to Happen, and What Does it all Mean for Employers?
David Buday and Sarah Willey, attorneys, Miller Johnson, Kalamazoo

11:45 a.m. – 12:30 p.m.
Lunch

12:30 – 1 p.m.
Vendor Visits & Dessert

1 – 2 p.m.
Breakout Sessions

  • Improving Employee Engagement and Culture of Safety by Managing in a Just Culture
    Lisa Ouellette, vice president, Human Resources, Beaumont Hospital, Troy
    Paula Levesque, system vice president, Quality & Patient Safety, Beaumont Hospital, Royal Oak

  • Detection and Disruption of Insider- and Outsider-perpetrated Attack Behaviors
    John Nicoletti, PhD, board-certified specialist in Police and Public Safety Psychology, Nicoletti-Flater Associates, PLLP, Lakewood, CO

2 – 2:15 p.m.
Afternoon Break & Refreshments

2:15 – 3:15 p.m.
Breakout Sessions

  • Implicit Bias All Around Us
    Jan Harrington-Davis, director, Employee/Labor Relations, Workforce Diversity & Compliance, Henry Ford Health System, Detroit

  • Workforce Transformation & the War for Talent
    Jack Lafferty, senior talent solutions consultant, HealthCareerCenter.com, American Hospital Association, Chicago, IL

3:15 – 3:30 p.m.
Afternoon Break & Refreshments

3:30 – 4:30 p.m.
Breakout Sessions

  • Silo is a Four-letter Word
    Sue Tetzlaff, co-founder, Capstone Leadership Solutions, Inc., Sault Ste. Marie

  • As the Pendulum Swings: What's Next at the National Labor Relations Board; BONUS TOPIC: Handling Diversion of Controlled Substances
    Daniel Bretz, attorney, Clark Hill, Detroit

4:30 p.m.
Adjourn

Plenary Sessions

Keynote Presentation: 8:30 – 10 a.m.

Courageous Leadership: HR Leadership’s Role in Accelerating Results in Challenging Times
Chip Madera, certified speaking professional, Chip Madera Productions, Inc., Celebration, FL
 
We are living in tumultuous times where fear and doubt seem to dominate the landscape of the employment industry. However, in the midst of these radical shifts, successful leaders and organizations not only learn how to flex and adapt to change, but to embrace it as a welcomed friend. During this entertaining session, filled with humor and insight, HR leaders will explore insights from three world-class corporate cultures, the key attributes of a high-performing culture, and the roles they must master to engage others in accelerating results in the midst of great uncertainty. They’ll be equipped with a detailed plan to lead the charge for increased customer satisfaction and maximized employee engagement and will become their organization’s key contributor to strategic growth.

 

General Session: 10:30 – 11:45 a.m.

The Trump Administration: Regardless of your Personal Position, President Trump is Driving Now. What has Happened, What is likely to Happen, and What Does it all Mean for Employers?
David Buday and Sarah Willey, attorneys, Miller Johnson, Kalamazoo
 
Everyone knows it’s a bad idea to talk politics at a party. That’s especially true when our country appears to have hit an all-time high in divisiveness. But it is an inconvenient truth that law comes — directly and indirectly — from government. This session will address the orders, appointments, directives and pronouncements coming out of Washington in the first quarter of 2017 and analyze their present and future impact on employers.
 
Within the first week of President Donald Trump’s administration, there were changes to executive orders, employment laws and the agencies that enforce employment laws. Many more developments are expected in the coming weeks, and you’re invited to join this session where speakers and participants will unwrap them together.
 
David Buday is a member of the Miller Johnson law firm and is chair of the firm’s Employment-Healthcare Practice Group, a group of dedicated labor and employment attorneys who monitor current developments and trends.
 
Sarah Willey is chair of Miller Johnson’s FMLA/ADA Solutions Group and is a member of the firm’s Management Committee and Employment-Healthcare Group. Willey works with various facilities to provide counseling on a wide range of employment-related legal issues.
 

Breakout Sessions

(Choose one session per time period)

 

1 - 2 p.m.

Improving Employee Engagement and Culture of Safety by Managing in a Just Culture
Lisa Ouellette, vice president, Human Resources, Beaumont Hospital, Troy
Paula Levesque, system vice president, Quality & Patient Safety, Beaumont Hospital, Royal Oak
 
Just Culture is a values-supportive system of shared accountability where an organization is accountable for the systems it has designed and for supporting the safe choices of its staff. Staff, in turn, are accountable for the quality of their choices as they deliver services. The Just Culture is about proactively managing risks and behavioral choices, designing safe systems, responding to adverse events in a fair and consistent manner, and learning through transparent dialogue about risks and safety expectations. Hear how Beaumont Health designed a Just Culture and how it has impacted the culture of safety and employee engagement.
 
Lisa Ouellette is responsible for the human resources operations at the Troy campus of Beaumont Health, including talent acquisition, onboarding, employee engagement, compensation, health and wellness, succession planning and leadership development.
 
Paula Levesque primarily focuses on all aspects of quality and patient safety strategies across Beaumont Health, including leadership in pay-for-performance programs, Centers for Medicare & Medicaid Services quality reporting, and infection control. She also leads system efforts to measure and improve the culture of safety.

 

‚ÄčDetection and Disruption of Insider- and Outsider-perpetrated Attack Behaviors
John Nicoletti, PhD, board-certified specialist in Police and Public Safety Psychology, Nicoletti-Flater Associates, PLLP, Lakewood, CO
 
Today, it’s difficult to avoid receiving nationwide and even worldwide news as it happens. With that influx of information, stories of workplace, domestic and community violence are increasingly commonplace. It’s important that human resources professionals be aware of the potential for attacks in the workplace and prepared to deal with them. This session will focus on:
  • Identification and detection of the progression that leads an individual to engage in an attack behavior
  • Risk assessments for proactive and reactive attack behaviors and behaviors that create social and psychological disruption
  • Developing and matching countermeasures for the category of threat
John Nicoletti, PhD, is a national expert in police psychology, specializing in identifying, assessing and defusing attack-related behaviors, workplace violence prevention and trauma recovery. As a psychology expert, Nicoletti has been asked to take part in several high-profile investigations, including the Columbine and Platte Canyon High School shootings, as well as the Aurora Theater shooting.
 

 

2:15 - 3:15 p.m.

Implicit Bias All Around Us
Jan Harrington-Davis, director, Employee/Labor Relations, Workforce Diversity & Compliance,
Henry Ford Health System, Detroit
 
Unlike explicit bias, which encompasses attitudes or beliefs at a conscious level, implicit bias is the distortion in judgement and behavior that is the result of subtle cognitive processes or stereotypes. Participants will learn how to recognize their own implicit biases while also dealing with implicit biases of others within the workplace.
 
With more than 20 years of human resources knowledge, Jan Harrington-Davis is experienced in addressing the full spectrum of issues associated with the employment relationship. In her current position, she oversees the development and implementation of labor and employee relations strategies, policies and practices for the system. She is also responsible for the design, implementation and maintenance of an effective diversity/affirmative action program within the organization.
 
Workforce Transformation & the War for Talent
Jack Lafferty, senior talent solutions consultant, HealthCareerCenter.com,
American Hospital Association, Chicago, IL
 
The need for a workforce with new and evolving roles and competencies is critical and the war for talent is on. Turnover rates are high and costly for organizations, and our environment and strategies are changing at a rapid pace. This session will:
  • Explore the major drivers of change and key industry trends, including current hiring data regionally and nationally
  • Discuss newly emerging roles and what they mean for the future of your organization
  • Share recent data on the supply and demand analytics for key positions
  • Provide insights into the minds of the modern-day job seeker and how employers can ensure their recruitment approach is set up to succeed
Jack Lafferty assists employers with recruitment advertising for all disciplines. He specifically works with recruitment teams to diversify their recruitment efforts to fill key roles.
 

3:30 - 4:30 p.m.

Silo is a Four-letter Word
Sue Tetzlaff, co-founder, Capstone Leadership Solutions, Inc., Sault Ste. Marie
 
Silo behavior holds organizations back from greatness. In this session, participants will explore the types of silos, why they form, their impact and, most importantly, how to work across silos, not in them. Build collaboration with these solutions that are so practical you can Just Start!
 
After serving for more than two decades in senior leadership positions, Sue Tetzlaff co-founded Capstone Leadership Solutions, Inc., and has worked across the country for the past five years to inspire and equip leaders and employees for positive change. Capstone has coached organizations to top rankings and award-winning results in service, quality and workplace excellence.

 

As the Pendulum Swings: What’s Next at the National Labor Relations BoardBonus Topic: Handling Diversion of Controlled Substances
Daniel Bretz, attorney, Clark Hill, Detroit
 
In this session, participants will receive an update on several specific union and collective bargaining issues currently impacting employers. Some early indicators of what to expect with the “Trump NLRB” will be discussed, as well as the future of quickie elections, micro-units, email campaigns, right to work, employer handbooks and more. As a bonus, the session will explore some of the legal factors involved with investigating and discharging employees suspected of diversion of controlled substances.
 
Daniel Bretz is a partner at the Clark Hill law firm and chair of the firm’s Labor & Employment Group. He represents major employers in all aspects of labor and employment law.
 

Keynote Speaker

Photo of Chip Madera, keynote speaker, 2017 Michigan Healthcare Human Resources ConferenceChip Madera is a motivation and performance strategist with more than 19 years of experience helping leaders and teams enhance performance and create an environment that delights their customers. His strategic, straightforward and humorous approach will inspire leadership and staff to take action and get results.

All his life, Madera has been engaged in the study of human potential and behavioral change. Along the way, he has been mastering the art of public speech and studying effective ways to enhance performance and ignite the fires of hope and untapped potential in others.

He discovered his ultimate purpose after being diagnosed with cancer in 1995. That purpose is to encourage and inspire others to seek, discover and explore their ultimate potential. This self-discovery compels him to develop programs, products and services that help others explore and exploit their “greater selves.”

Conference Specifics

CONTINUING EDUCATION OPPORTUNITIES

This program has been approved for 5.75 (HR(General)) recertification credit hours toward California, GPHR, HRBP, HRMP, PHR and SPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

REGISTRATION

The registration fee for this conference is $80. Register online or submit completed registration form via email to Wendy Knight at wknight@mha.org or via mail to Wendy Knight, MHA, 2112 University Park Drive, Okemos, MI 48864.

CONFIRMATIONS

Registration confirmations will be sent within two weeks after receipt of your registration form and payment. Registration will not be confirmed unless payment is received. Contact Wendy Knight at (517) 886-8260 if you have not received confirmation within two weeks of your registration submission.

CANCELLATION POLICY

Registration fees less a $25 cancellation charge are refundable if notice is given on or before April 10, 2017. No refund will be issued after this time. Registrants may send an alternate.

SPECIAL NEEDS AND ACCOMMODATIONS

If you have any special needs, please contact Wendy Knight at (517) 886-8260 at your earliest convenience so adequate arrangements can be made. We cannot accommodate last-minute dietary requests at the conference. All menus are planned in advance by hotel staff.

HOTEL ACCOMMODATIONS

The Candlewood Suites East Lansing Hotel is attached to the James B. Henry Center for Executive Development. Reservations can be made online or by calling the hotel directly at (517) 351-8181. Reservations will be accepted on a space-available basis at prevailing rates.

PARKING

On-site public parking is available at no charge.

QUESTIONS?

Contact Wendy Knight at at wknight@mha.org or (517) 323-3152.

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