Quality Essentials Skills Training (QuEST)
Location: VistaTech, Livonia
In an effort to offer more Quality Improvement trainings in the Great Lakes Partners for Patients (GLPP) HIIN, we are offering the Quality Essentials Skills Training (QuEST). QuEST is a two day quality improvement training intended for quality managers/leaders, HIIN topic team leaders, point-of-care staff and others that are new or need a “re-tread” on basic quality concepts (PDSA and data).
QuEST is a “Quality Improvement 101” intended to arm individuals at the hospital level with the quality improvement and data skills needed to improve performance and results. Two QuEST trainings will be held in each state of the GLPP HIIN in 2017; in Michigan, Feb. 21 and 22 at VistaTech, Livonia and Apr. 4 and 5 at Calvin College, Grand Rapids. This event is being offered free of charge through the GLPP HIIN and we encourage participating GLPP HIIN hospitals to bring staff members from their clinical teams who they feel would benefit from the training. We welcome teams!
For more information contact Kristy Kenyon firstname.lastname@example.org 517-886-8250.
QuEST learning objectives
At the end of the learning session, you should be able to:
Discuss the role of a project facilitator
Identify the basic steps to use in a PDSA project
Discuss the importance of a data-driven approach to quality improvement
Presenter: Davis Balestracci, international quality expert & author
At the end of the learning session, you will be able to:
Discuss process-oriented thinking as the foundation of any improvement approach – clinical or administrative
Identify the types of unintended destructive common analyses examples
Discuss the crucial distinction between “common” and “special” causes of variation
Identify different strategies for dealing with causes of variation
Feb. 7 and 8
Apr. 25 and 26
Feb. 14 and 15
Apr. 11 and 12
Feb. 21 and 22
Apr. 4 and 5
Calvin College, Grand Rapids